Privacy & Data Protection Statement
1. Respecting Your Privacy
We value your trust and are committed to safeguarding your personal data in accordance with the General Data Protection Law (LGPD). We collect information solely for the purpose of enhancing your overall experience on our website and delivering the services you request in the most efficient manner.
2. Data We Collect
- Personal Details: Such as name, email address or other information you provide when contacting us or creating an account.
- Usage Data: Including browsing history, device details and preferences, which help us understand how you interact with the site.
3. Why We Collect It
Your information is used exclusively to improve our website’s performance and tailor our content to your needs. This may include refining our site’s interface, suggesting features based on user interests, or enabling faster customer support responses.
4. Security Measures
We implement robust security protocols to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our safeguards include:
- Encrypted Data Transfer: All sensitive data is transmitted via secure, encrypted channels.
- Restricted Access: Only authorised personnel are allowed to handle your personal information, following strict confidentiality agreements.
- Regular Assessments: We periodically evaluate our systems and processes to ensure compliance with the latest data protection standards.
5. Transparency & User Rights
We believe in open communication and offer clear details about how your information is processed. Under the LGPD, you have the right to:
- Request Access: You can ask for a copy of your data and details about how it is used.
- Rectify Information: If you believe any of your data is inaccurate or incomplete, you have the right to request corrections.
- Withdraw Consent: Where your consent is required, you can withdraw it at any time.
- Request Deletion: You may ask to have your information removed from our systems if you no longer wish for us to retain it.
6. Updates to This Policy
We may occasionally update this statement to reflect new legal requirements or changes in our services. Any such modifications will be posted here, and we encourage you to review this page periodically to stay informed.